FAQs

Shipping

Q: When do you roast and ship coffees for online orders?

A: All of our coffee is roasted to order. We roast Monday-Thursday. We ship freshly roasted coffee Tuesday through Saturday. Your coffee is shipped the day after roasting to ensure you receive it as freshest as possible.

General

Q: Do you serve coffee at your roastery?

A: We do not operate as a café. We work with a select group of cafes & purveyors who serve our coffee. We do, however, have a sampling counter where you can try some of the day’s favorites roasts. You are always welcome to pop in and try some! We also hold various tasting events where you can try our coffees. Check our events on Facebook for updates.

Q: What if I want to serve or sell Brio coffee at my business/café?

A: We would love to connect and learn more about who you are and what you’re interested in. We’ll let you know how we work with wholesale partners and we can send you sample so you can become familiar with our roasting style. And we’ll go from there! Contact Magda.

Q: Does Brio donate coffee and product for events?

A: We strongly believe in supporting our community and we do make donations in the form of coffee, gift cards, or merchandise on a case by case basis. We have a budget limit for these donations so please email us and we’ll let you know if we’re able to meet your request.